Dear woman that found a 15 minute wait to be “unacceptable,”

Another cautionary tale from the front lines of the service industry. Well done!

The Brantley Blog

Dear woman that found a 15 minute wait to be “unacceptable,”

I was unsure of whether to laugh or frown at your overreaction.  I’m sorry that your blood sugar was low and that you had a long day, but after the way that you raided the chocolate covered mints at the host stand while you pouted, I’m certain you would have survived the next quarter hour without keeling over.

When you spat “I live locally,” you may never know the tidal wave of Brantley sarcasm that you so narrowly escaped.  “I’m sorry miss!  Why didn’t you say so!  Let’s just give the shaft to the 15,000 tourists in town for the convention, especially the ones that had the common sense to make a reservation.  I’m sure they will be completely understanding because you live in Orlando whereas they are just pesky invaders that came to spend money in our city.”

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One thought on “Dear woman that found a 15 minute wait to be “unacceptable,”

  1. Thanks for posting this. I think we all need reminders from time to time that a little patience and kindness serve us as well as others more than rude entitled behavior.

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